Business Intelligence Analyst

VisioLab is AI-powered self-checkout for stadiums, arenas, university canteens, corporate campuses, and more. Founded in 2019 by Tim Niekamp and Iwo Gernemann, we're headquartered in Osnabrück with a US office in Boston. 400+ active systems, 3 continents, Series A closed. Our clients include teams from the NFL, NBA, MLS, and NHL. 
Every year, millions of people move faster through food service venues because of what we build.

Turn data into decisions. Turn decisions into growth.

VisioLab is scaling across markets, adding clients, and generating more operational data than ever. The opportunity is there - we need someone to unlock it. We need a Business Intelligence Analyst who sits across Sales, Marketing, Customer Success, and Operations and builds the single source of truth the whole company runs on.

• Build and maintain dashboards that give leadership and department leads real-time visibility into the metrics that actually matter

• Work closely with Sales and Customer Success, tracking pipeline health, client usage, and retention signals in HubSpot

• Analyze data across departments to surface trends, risks, and opportunities before they become obvious

• Improve data quality and CRM hygiene as the company scales

• Support the founders and team leads with ad-hoc analyses and strategic deep dives

• Build automation and workflows that reduce manual reporting across the business

• Experience in business intelligence, data analytics, or a strategic operations role

• Strong SQL skill ands-on experience with BI tools such as Metabase, Looker, Tableau, or similar

• Solid CRM experience, HubSpot preferred

• Commercial thinking: you understand how metrics connect to business outcomes, not just how to visualize them

• Advanced Excel or Google Sheets skills. You build models, not just tables

• Clear communication. You can translate data into plain language that drives decisions for non-technical stakeholders

• Fluent in English; German is a strong plus

• Direct reporting line to the founders

• High trust, low politics, fast decisions

• Remote-first, with occasional travel to our Osnabrück office

• Subsidized sport membership & other benefits

• Competitive salary

• A product live in NFL, NBA, and NHL venues and a story that's only getting bigger